EMERGENCY COMMUNICATIONS DISPATCHER OVERVIEW
As an Emergency Communications Dispatcher, you will help serve our police officers and the citizens of Largo during non-emergency / emergency calls for service. At times you will be required to work under pressure, provide a calming voice to individuals in crisis and determine/dispatch necessary resources. We provide you the tips, tools, paid training, and support to prepare you for a successful career in public safety.
Successful candidates have good written and oral communication skills, possess good decision making, are able to prioritize, multi-task, quickly answer incoming calls/radio traffic, and have good interpersonal skills. Other requirements include:
- Must be at least 18 years of age
- A citizen of the United States of America
- High school diploma or general education diploma (GED)
- Must possess a valid Florida Driver’s License within 30 days of hire
- No felony or misdemeanor of character convictions
- Must be able to successfully obtain and maintain required certifications including but not limited to; Florida Department of Law Enforcement (FDLE) Full Access Certification and Criminal Justice Information (CJIS) Level 2 – CJIS Security Awareness Certification
- Successful completion of mandated training and passing State of Florida Public Safety Telecommunicator Certification Examination with 12 months of hire
- Apply online via the City of Largo job portal at Largo.com/Jobs
- Complete PEDs (background) packet
- Successfully pass Critical with an overall score of 80% or higher, minimum of 3,000 kpH or higher
- Complete an oral interview board
- Complete a final interview with the Largo Police Chief
- Selected applicants will be scheduled for a "sit-along" in the Communications Center to observe various elements of the position
- Psychological Exam
- Background investigation with a polygraph
- Medical Examination (to include vision/hearing) and drug screen
- Successful completion of a 9-month probationary period
- Additional starting pay incentive for those with previous public safety/dispatch experience
- Telecommunicator candidates with at least two years but less than four years of prior law enforcement Telecommunicator experience will be 5% above the established minimum salary
- Telecommunicator candidates with four or more years of prior law enforcement Telecommunicator experience will be 10% above the established minimum salary
- Increased compensation opportunities / adjustments throughout training program
- 3% increase upon successful completion of classroom and calltaker training
- 3% increase upon successful completion of Channel 1 training
- 3% increase upon successful Channel 2 / Information training and being able to obtain Public Safety Telecommunicator certification
- 7% Shift differential pay for working the night shift
- Opportunities for professional development training
- Become a Certified Training Officer (once eligible) with additional compensation of $3.00/hour regardless if you are actively training or not
- Potential for career advancement to Communications Supervisor, Communications Training Supervisor, Communications Manager, etc.
The City of Largo provides outstanding benefits including medical, paid holidays, and a team member wellness program.
- Single/Family Health and Dental Insurance
- Basic Life Insurance
- Post-employment Health Savings Plan
- Retirement
- Tuition Reimbursement
- Annual Sick, Vacation, and Personal Leave
Potential Applicants
I'm applying with...
No prior police dispatch experience
Your hourly/salary pay will be…
$21.21 an hour / $44,116.80 salary
After completing training your pay will be…
$23.19
No prior police dispatch experience
Your hourly/salary pay will be…
$21.21 an hour / $44,116.80 salary
After completing training your pay will be…
$23.19
I'm applying with...
2-4 years prior law enforcement dispatch experience (this will be verified)
Your hourly/salary pay will be…
$22.27 an hour / $46,321.60
After completing training your pay will be…
$24.34
2-4 years prior law enforcement dispatch experience (this will be verified)
Your hourly/salary pay will be…
$22.27 an hour / $46,321.60
After completing training your pay will be…
$24.34
I'm applying with...
4 or more years prior law enforcement dispatch experience (this will be verified)
Your hourly/salary pay will be…
$23.33 an hour / $48,526.40
After completing training your pay will be…
$25.49
4 or more years prior law enforcement dispatch experience (this will be verified)
Your hourly/salary pay will be…
$23.33 an hour / $48,526.40
After completing training your pay will be…
$25.49