City of Largo, Florida

Sewer Service Interruptions

TOPICS

What to do if You Have a Problem

If your drain doesn't work, check to see if it's one drain or the whole house.
If it's just one drain, you can try to unstop it yourself or call a certified and licensed plumber.
If the entire house is affected, check with your next door neighbors to determine if they are experiencing a problem.
If the neighbors are also experiencing a problem, contact the City and a work crew will respond to check the main line.
If the neighbors don't seem to have a problem or if you can't contact them, call a certified and licensed plumber.
If the plumber determines that the problem is in the vicinity of the property line, or on City property, the plumber must contact the City and coordinate an on-site meeting with our Environmental Services staff.
The City can only assist the homeowner with compensation for a portion of the plumber's bill if the plumber calls the City and takes the following action:
1. Contacts the City Environmental Services staff, (M-F, 7:30 am to 5:00 pm) at Ph # 727-507-4460. After hours phone, Largo Police Dispatch Center, 727-587-6730.
2. Reports his/her name and license certificate number.
3. Reports the address of the property involved.
4. Reports the nature and location of the blockage.
5. Coordinates an on-site meeting with our Environmental Services staff.
Simply writing that the problem appears to have been on the City's property is not sufficient for us to authorize compensation for a portion of the plumber's bill.

Important Things to Know When Calling a Plumber

Always use a licensed and certified plumber.
Ask friends and neighbors to recommend a plumber or ask the plumbers being considered for references and investigate.
Call the local Better Business Bureau or consumer affairs office to help determine customer satisfaction with the plumbers being considered.
Check plumber or company complaint records on the Internet at: \w{3,}.pinellascounty.org/consumer
Obtain price quotes from more than one plumber and compare the rates.
Ask if the work is guaranteed and for how long.
Confirm that the plumbing contractor is properly licensed, insured, and bonded before allowing them to work at the property.
Ask the plumber if the company is insured against claims covering worker's compensation, property damage, and personal liability in the event of an accident.
Advise the plumber of any history of wastewater problems.
If the property has a long private service line (100' or more) ask the plumber if equipment will be adequate to rod the entire line.
Most plumbers will charge extra for nights, weekends, and holidays.

Operating Rules for Plumbers in the City of Largo

Determine source and location of the wastewater problem
Upon arrival, determine if the problem is on: